If your functional image of logistics services in the Philippines is two guys inside a moving truck on the North Luzon Expressway, one of them driving while the other rakes in much-needed sleep, rushing at 90KPH and, to you, it seems like “just another day on the road”, well, there’s a big secret that you just don’t get at the mean time.
They could be the people making a lot of online businesses richer by the minute.
And why not! In the US, the trend of E-Commerce sales has continually grown since 2014 and can only get bigger in the years to come. This is spelling a lot of opportunity for people with big ideas but only have internet connection. Although not all endeavors in the internet industry involves trucking and delivering specific goods (like mobile applications, games, and various internet-based services), it is still amazing how much people will pay just to get something that they can’t get their hands on where they are.
Take eBay. A lot of users have made a living from using the platform to initially establish their business and this involves selling “junk” that they have to people who want them elsewhere. Since 1995, this has been the business machinery that, today, makes eBay earn as much as 19M daily.
You may be asking “what does have to do with logistics?”
Well, almost everything apparently, and logistics being the heart of the business of eBay is especially true for the infamous and well-trusted Lazada. Especially for Lazada PH, a lot of users find that not only does the retailer offer a lot of items for up to 70% off on their retail price but they also deliver on time, some of them receiving their packages just after a day or two! Sure, there are some issues with scams and fake products, but all those are from fakers who use wrongly spelled varieties of Lazada’s URL.
To prove how important logistics is, let’s take Lazada again. It has seen it’s worse performance just halfway through 2016 in the guise of, and you guessed it, and inefficient logistics partner. According to a LinkedIn user Apple Allison’s very detailed experience, she had a very good experience with the brand’s “Effortless Shopping”, as catch phrased by Lazada themselves. She however struggled so much with how long one of their orders came and how difficult it was to get the logisticians to cooperate. The well-known logistic service provider in the Philippines event went so far as to suggest they just go ahead and pick up their product from the warehouse.
As much as trying to do business online is concerned, when selling actual items that you’re supposed to ship, reliability is what must define the logistic service in the Philippines that will deliver your cupcakes, hardware, handicrafts, or whatever that is that’s going to be the next thing that breaks the internet market.